Services

Implementation services

Installing FossDoc and putting it into operation takes several stages, from the analysis of the documents of the organisation to production use.

01Stages

How the implementation goes

  1. Document types and processesDefinition of the document types that circulate in the organisation and their fields; the main business processes and typical routes.
  2. Structure of the organisationDesign of the virtual structure of the organisation as a tree list.
  3. Roles of the employeesBasic roles in every department; a role can be extended with new rights.
  4. Pilot operationPreparation of the basic system, import of users from Active Directory, roles and rights, and training of specialists and users.
  5. Production operationImproving the system after the pilot operation and putting it into work.
02Services

What we offer

01
Implementation and training

System setup, training of technical specialists and users, and support of the pilot operation.

02
Custom development

New document types and reports, plug-ins, integration with websites and other systems according to a technical specification.

03
Integration

Interaction of FossDoc with accounting systems, CRM and bookkeeping programs through an API or the database.

03Payment

Pay for services

You can pay for the services with a Visa or Mastercard card of any bank, with no fee. Choose a service, enter the amount in USD that was agreed with us beforehand and add it to the cart: the payment is made on the page of the WayForPay online payment system. You will see the amount to pay in hryvnia in the cart; it is calculated at the rate of the National Bank of Ukraine.

How the services are provided and paid for: once everything is agreed with the customer we provide the services, and payment is made after the services are provided, within 3 working days of the completion of the work. The payment confirms that the work was done.

The terms of the services and the refund policy are on the pages Terms and Refunds.

Custom development

New document types and reports, plug-ins and integrations according to an agreed specification.

Implementation and training

System setup, training of technical specialists and users, and support of the pilot operation.

Technical support

Technical support with updates of the system versions.

04Development

Custom development

Most changes (a new field, a new document type, routes) are made by configuration in the administration program, without programming. Integrations, data migration and special logic need a technical specification; the price is set after it is agreed.

Examples: a form on your website that arrives in FossDoc as a document; letters with attachments that become electronic documents and start a template route; custom report forms. Make a sample report with test data and send it to us, and we will name the price of the development.

Tell us about your tasks

Describe what needs to be automated and we will suggest the best solution.